Customer Testimonials

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DealerRater Jun 6, 2022

The service was excellent and the staff have ways been helpful and friendly. They explained what was done and covered the checklist for future recommendations.

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DealerRater May 25, 2022

I have purchased a number of new cars over my 55+ years of driving. I have never had a better experience than the one I had at St. Cloud Subaru. The staff was friendly, knew their cars, and made the process straight up with no surprises. I appreciated the thorough care they took each step of the way, along with the follow-up I have received since the purchase. I would recommend them to anyone.

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DealerRater Mar 23, 2022

The dealership was just fine. They had the car I was looking for and worked with me to secure the vehicle. The employees were nice and easy to work with.

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DealerRater Mar 7, 2022

Wonderful staff and very accommodating as I had my granddaughter with while purchase the car

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DealerRater Feb 23, 2022

Ramona was so great to work with. She kept us informed about when our vehicle would arrive and when to come and get it!

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DealerRater Oct 16, 2021

Came here to check out a CPO WRX in October 2020. They matched the price of the other WRX in the area I was looking at. Finance department was easy to work with and gave me a great value on my trade too.

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Cars Jun 11, 2021

Purchased a vehicle online, it went without a hitch. All employees very helpful right down to helping arrange transport and staying in touch to the end

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DealerRater Nov 17, 2020

I was traveling from Brainard to Minneapolis andI stopped in to test drive a used Honda Ridgeline and Hector Espinoza assisted me. I truly appreciated his sincere approach caring about my needs. He also told me to follow up with him if I had any other needs or issues. I believe he will help with anything I need. GREAT JOB HECTOR, I APPRECIATE IT>

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DealerRater Aug 23, 2020

Drove to St Cloud Subaru, after talking to a few other Subaru Dealers in the Twin Cities about purchasing a new Forester. Met with Salesman Hector Espinoza and told him I was thinking about buying a Forester, since my wife has a 2019 and loves it. While in the dealership, I noticed a new Forester, as well as a new Outback. Hector said I should test drive each of them to see which fit my liking the best. After the test drives, I decided on the new designed Outback and am super happy with it. Hector did a great job in ...

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DealerRater Aug 20, 2020

Went there to browse and ended up buying! Randy gave me a great deal! I have never purchased a Subaru before; this is my first but not my last!

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DealerRater Oct 5, 2019

This dealership will always go the distance to get your car, your financing, your service and your satisfaction. I purchase from them because of this.

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DealerRater Sep 19, 2019

We had an excellent experience, from the time we walked into the door. We were greeted promptly, then met with Jeff, who was friendly and helpful. He answered our questions and, along with Matt, the finance manager. They were quite knowledgeable, explained our choices well, and completed the paperwork. NO tricks or pressure tactics to get us to buy something we didn't want. My wife and I were very satisfied.

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DealerRater Feb 26, 2018

We were taken care of by Bobby. He found us the outback wie wanted at a good price and gave us a good in trade price. Bobby is a honest genuine guy. We felt he went out of his way to make us happy. this is the second Subaru we have brought from this dealership.

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DealerRater Jan 30, 2018

Very helpful and friendly service. Able to answer questions and help us solve our car troubles. Also like that was able to get a pop while being helped.

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DealerRater Jan 19, 2018

From the time I pulled in, Steve was right on target making sure everything was taken care of so I would get in and out in a timely manner. Steve does a great job making sure his customer needs are taken care of. He is a important addition to the team.

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DealerRater Dec 29, 2017

From start to finish, my experience at St Cloud Subaru was fantastic. Chris Abel was personable, professional & knowledgeable. He took good care of me & I feel confident that I made a good purchase. Financing was easy and transparent. Kudos to St Cloud Subaru & their team!

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DealerRater Dec 27, 2017

Very helpful with my purchase. Randy understands that we drive 125 miles and is willing to work with our schedules. Cole also was kind enough to schedule time that will work for the long travel. Christmascarol

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DealerRater Dec 22, 2017

These guys are wonderful! I bought a forester sight unseen over the phone and it was everything they promised plus more. They were professional, yet very friendly and I trusted them immediately. Not something easy for me to do. They dealt with me fairly, Came down in price somewhat...enough to satisfy me, understcoated my car for 1/2 price and most importantly, white glove delivered it to me in Fargo, although the weather wasn't the best. The finance mgr was easy to work with and spent the whole day finding me the best financing. I am thrilled with my forester....

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DealerRater Dec 16, 2017

I've always had great service at the dealership, and this time is no different. Randy, my salesperson for both vehicles, was very informative and helpful. I appreciated his professional and caring manner. Jake, the financial manager, was very informative and helpful throughout the process, as well. Frankly, Randy and Jake made my 2nd vehicle purchase experience very easy, which is one of those 'extras' that St. Cloud Subaru is known for and something I readily share with others. Also, the dealership's service members have been--and continue to be--wonderful to work with, as well. Finally, I trust, respect and ...

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DealerRater Dec 8, 2017

we have dealt with this dealer since 2009. the service there has always been nothing but top notch. Assad is not only the best sales person i have dealt with, but has also been a good friend.

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DealerRater Dec 7, 2017

I like having the ability to go online for appointment scheduling. I appreciate the friendly and prompt service I received when I arrived for my appointment. I liked that they review the service the was performed and answered my questions.

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DealerRater Dec 1, 2017

St. Cloud Subaru's Randy Negaard! He's a wonderful salesperson. I wouldn't go to anyone else. Great cars. Great dealership. Prompt, clean as a whistle, and friendly. What more could a driver want?

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DealerRater Nov 26, 2017

Very helpful with my purchase. Jeff understands that we drive from international Falls and is willing to work with our schedules. Second car brought from him & we will buy our next

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DealerRater Oct 28, 2017

Dealership easily located the specific car i was looking for. Overall a pleasant experience. Everything proceeded smoothly. I was done in just a couple of hours.

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DealerRater Oct 15, 2017

St. Cloud Subaru is very fair, knowledgeable and attention to detail. They are very accommodating and welcoming. Great to do business with; we highly recommend them.

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DealerRater Sep 30, 2017

We stopped at the Dealer in White bear Lake and were not happy with them. I called St. Cloud Subaru and talked to Justin. Justin was a pleasure to work with. He was easy to get along with and had the vehicle that I was interested in in-stock. I have already recommended to 2 people that are thinking of getting Outbacks to contact Justin when they are ready.

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DealerRater Sep 29, 2017

I'm 68 years old and have bought a number of new cars over the years. This was by far the best experience I ever had at a dealership. Mat Sanborn did a great job walking us through the sales process including working with your service department on installing the Roadmaster tow plate. Even though the installation of the RV tow plate and wiring was more difficult than expected, they did a great job on the install. All in all it was pleasant experience and we are very happy with the new Crosstrek.

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DealerRater Aug 25, 2017

I called for a price over the phone. They gave me the best price I could find, and it only took 3 phone calls. Competing dealerships haggled much more, but eventually reached a similar price anyway. I appreciated getting to the bottom line fast with St. Cloud Subaru. When I visited the dealership, everything was exactly as promised. No surprises. Delivery was very fast, without being rushed. Kudos to Tommy at the dealership for a quick and easy transaction that saved a lot of time and hassle on both sides. In short: the people I worked with were courteous, respectful, and ...

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DealerRater Jul 23, 2017

ASAD MD Asaduzzaman at St. Cloud Subaru was awesome. Love working with this guy. He is the most honest hardworking and sincere salesperson I've ever met. He consults like you're family.

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DealerRater Mar 11, 2017

They are in business because their business IS the customer! They WILL keep working with you to find the RIGHT car for you. I'm going back for an upgrade & so is my husband. Tommy Patton who was in sales is now in management & is just the very best there is! Looking forward to going up again 🙂

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DealerRater Feb 27, 2017

If you're looking for a new or even the used-car there is no better place than Saint Cloud Subaru to get one they are fantastic I have not found anyone better and believe you me I have spent a lot of money at car dealerships

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DealerRater Feb 7, 2017

Tommie was really honest, personal, and concerned about our questions, wants, and interests. At no point was there pressure to make the sale. The dealership beat the price of all other dealers in Minnesota and much of the Midwest on a new Forester Touring. Whether the connection was over the internet or in person the buying experience was truly outstanding.

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DealerRater Jan 23, 2017

It was nice to work with Justin Lee again. He sold me my first Forester in 2010. I appreciate the no pressure approach. If I indicated that I was not interested in some option, that was the end of it. Thanks!

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DealerRater Jan 7, 2017

After driving 3 hours on icy roads and having my 2017 Outback sliding all over the road I called the service dept. to check on getting an alignment. The service adviser was very helpful and professional. I got scheduled in the very next day. The alignment was done and the trip home was very enjoyable thanks to them getting the problem fixed right and in a tight time frame with my schedule. I also received a complimentary car wash which was unexpected but very much appreciated.

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DealerRater Dec 21, 2016

St. Cloud Subaru has always been the absolute best for service. Knowledgeable, friendly, helpful, accommodating, really on top of updates, etc. -- can't be beat! I always talk highly of them and recommend them whenever possible. They treat me, and my Outback :), like family. Thanks so much St. Cloud Subaru!!!

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DealerRater Dec 21, 2016

I did not have an appointment because I had other plans. However, I had a dead battery and they took my SUV in right away and had it done in less time than they had estimated.

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DealerRater Nov 5, 2016

Chris Abel always has our interest at heart. Never pushes but does his very best to supply our wants and needs. He's always friendly, professional, and has a wonderful sense of humor. it is fun to visit with him when taking in our vehicles for oil changes. We have purchased 2 Outbacks and 1 Forester in the past 3 years. We may wait 3 years before trading in but we will seek Chris Able's help when we do.

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DealerRater Oct 29, 2016

St. Cloud Subaru is a dealership we would gladly revisit for our future Subaru. We have purchased 2 now from this dealership. Our sales rep Jeff Maxwell was a respectful, educating rep and had our satisfaction with the whole process in mind. We love our 2015 Forester and enjoyed working with Jeff, Bobbie and Trevor in finance.

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DealerRater Oct 6, 2016

Awesome friendly shuttle service to wherever we wanted to go and picked us up. Seemed happy to do it and not put out at all. Made the service time a chauffeured to dinner event, service done before we were and picked up when we were ready. More fun than and inconvenience for us.

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DealerRater Aug 13, 2016

So excited to be driving a new Subaru. Got a great car from a great dealership. Friendly, helpful sales personnel at the St. Cloud Subaru. Would highly recommend to both family and friends.

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DealerRater Aug 8, 2016

Friendly staff. Great location in St. Cloud, around shops and restaurants. No appointment necessary for routine service. Work completed promptly within two hours and was on my way.

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DealerRater Aug 4, 2016

Was not pushy at all and everyone was very nice and helpful. When I had a question they had the answer which made me feel very confident in my purchase.

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DealerRater Jul 15, 2016

The staff is very personable and helpful. Great communication through phone/e-mails. In and out in about 2.5 hours, which is faster than any other dealership I've been to. Great deals on cars. Would highly recommend.

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DealerRater Jul 14, 2016

Tommy is awesome. He was top notch to work with and I love my new Subaru Legacy. I will definitely go back and would highly recommend the dealership.

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DealerRater Jun 24, 2016

Jen Rostad and the whole St.Cloud Subaru team did an excellent job with helping me with my first car purchase. As a first-time car buyer, I was nervous/reluctant to buy a new car, especially on a lease. Jen and the rest of the Subaru team did a great job of explaining the details of the lease and making me feel more comfortable about buying a car in this way. She also did a great job of describing features and relating them to my needs. Also after the first day that I had my car, I noticed a scratch ...

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DealerRater Jun 11, 2016

Day 4 with my new Subaru Outack and I am really enjoying the ride! We went to St. Cloud Subaru having a pretty clear idea of what we were looking for. Chris showed us vehicles in the price range we were looking at, he explained differences in packages- and answered our questions about reliability, mileage, and handling. This car was for me- and he spoke to me- not my husband- which I really appreciated. My Outback gets great mileage, handles WONDERFULLY, and the ride is so much better than my previous car. Thanks to Chris and Dan for a great buying ...

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DealerRater May 25, 2016

I dreaded the process of buying cars but Tommy was great to work with and I drove home feeling like I got a fair deal. He seemed honest and I didn't feel pressured. I also liked how easy it was to shop online and communicate by email.

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DealerRater May 18, 2016

Friendly staff, job completed in timely manner, coupon issue dealt with to my satisfaction, love the new facility. We are very satisfied with our Forester and will definitely recommend Subaru to our family and friends!

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DealerRater May 11, 2016

My service questions were answered well and the work appears to be top rate. My advisor took an interest in my requests. Transportation was provided promptly. The new facility is bright and clean. Folks there are very friendly.

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DealerRater May 10, 2016

I was very pleased with the knowledge of the vehicle by the sales person. I truly was relieved that your finance department was willing to work with the customer. I have tried with other dealers and was told no we have our bottom price and that is what it is.

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DealerRater Apr 23, 2016

Jake was very helpful and would definitely recommend anyone to him! We had such a nice experience at St. Cloud Subaru and will likely shop there again.

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DealerRater Apr 16, 2016

Jen R was fabulous to work with. I buy things for looks; she helped me appreciate everything else about the Forester. I know next to nothing about vehicles. Jen never talked down to me. She explained everything about the vehicle in terms I could understand. She answered all my questions (even if I asked the same thing multiple times). My car buying experience was definitely better because of Jen. Also, the moment I walked in the door, everyone was so friendly.

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DealerRater Apr 7, 2016

I had gone to the Mpls. auto show and narrowed down my choices to a Ford or a Subaru. When I was on-line checking prices I found an equote that ended up being the St. Cloud Subaru web site. Tommy Patton sent me back a quote right away from the St. Cloud dealership and asked me if I wanted to test drive one. The St Cloud dealership is 90 miles away from me so I thought I would try the White Bear Lake dealership since it was only 12 miles away. I looked on their website and found an o Outback the ...

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DealerRater Apr 2, 2016

Customer service is outstanding. Cole and Bobby exceeded our expectations and went above and beyond to ensure we were comfortable and happy with our purchase. Plus, of all the dealerships we looked at in the cities, we made the drive up to St. Cloud Subaru because they had the best price.

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DealerRater Mar 23, 2016

This is an awesome dealership with very friendly staff! I have to drive 2 1/2 hours to get to this dealership so,it is nice to receive such timely and friendly service. Love my new Subaru!

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DealerRater Mar 18, 2016

Chris Abel was so great to work with, did everything right over the phone, got down there and our new vehicle was waiting. He is so personable and pleasant, explained everything just fine. He is definite an asset to your company.

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DealerRater Mar 17, 2016

Our salesman was Justin Lee. He went above and beyond to satisfy us. St. Cloud Subaru is a top notch dealership. We would definitely recommend them and return there for another. We purchased 2016 Crosstek and are extremely happy with. Both my husband and I would like to thank them for all they did for us. You have a customer for life.

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DealerRater Mar 7, 2016

Offers ease in buying. Helpfulness of Jen and her quick response to my calls or email. Price was clear. Car was detailed and ready for me. Willingness to hold car for me since I was driving from the Metro area. Would drive her again to get another car.

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DealerRater Mar 5, 2016

Very friendly. I was greeted as soon as I stepped on the lot. The sales person was very knowledgeable. I appreciated the fact that he sat down with me and asked what I was looking for in a vehicle. Thanks to Cole and Bobby!

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DealerRater Feb 24, 2016

I was very happy with my sales experience. Jake, the saleman, I worked with was excellent. Everything was arranged over the phone and email. The whole process worked very smoothly and was very straight forward. Jake even went the extra mile (literally) and delivered the car to my home!

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DealerRater Feb 23, 2016

Knowledgeable service team free car rental while getting car serviced good CPO program very nice building decent selection of CPO cars overnight test drive sales associate came in on a day off to get me the sale

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DealerRater Jan 23, 2016

Our time at St. Cloud Subaru was not only fun with Jake and other staff members but the whole purchase was extremely easy. Jake responded to my internet request in less than 5 minutes, that really impressed me. This is our 8th Subaru, living in Wisconsin they are a must have for getting around in the winter, we love their dependability and good looks!

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DealerRater Jan 22, 2016

The entire transaction (purchase of Impreza) went smoothly, without excessive sales pressure. The people at the dealership are pleasant and informative, and have a kind of laid-back approach that we enjoy. (They're also accommodating when it comes to most requests, and are reasonable negotiators, not inclined to gamesmanship.)

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DealerRater Jan 9, 2016

Very low pressure buying experience and very informative. Great competitive pricing vs. twin cities. Very smooth buying process when we picked the car up. Hitch was ready when promised, looks great!

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DealerRater Dec 24, 2015

Having lots of fun with our new Subaru Forester. It was a pleasant experience working with Nate and Jake. They were extremely helpful. Nate even took us home to see if the car fit well in the garage. Were very much enjoying our new car.

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DealerRater Dec 19, 2015

There are several reasons we had a superb experience with st. Cloud Subaru: the responsiveness of the sales person, Jared Bowland was outstanding. He completely understood our preferences and time frame and worked to serve us the car we really wanted; the dealership pricing was phenomenal, saving us near 4k over a much-closer dealership (drove near 3.7 hours to save). The appreciation of our business was sincerely expressed, and the Subaru/JP Morgan Chase financing extraordinarily perfect. Also, since the sale, the follow up... A wonderful, enjoyable experience.

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DealerRater Dec 5, 2015

They had a very friendly staff that had a great attitude of creating happy customers. I came from a long distance away and they delivered a pleasurable buying experience.

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DealerRater Nov 24, 2015

The wait time for my oil change and tire rotation was only about 20 minutes and the new waiting area was very comfortable. The new location was very impressive.

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DealerRater Nov 14, 2015

Bought a 2016 Forester Touring. Great service, great trade-in, great experience! Love this awesome new vehicle! This is our third new Forester from Justin.

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DealerRater Nov 13, 2015

Tommy was attentive, thoughtful, patient, courteous, knowledgeable, and responsive. He kept me informed every step of the way. Price negotiations went smoothly and he followed through promptly on any questions I had. He truly made my first vehicle purchase from a dealer pain free.

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DealerRater Nov 13, 2015

My experience with this dealership was great all the way through. Being from out of state, all communications was done by internet and phone in a timely manner. The price beat the Mich. price and the trade in value was fair. When picking up the car, Jake, my salesperson spent a lot of time going over the details of the car and answered all of my questions. The other people I met that day were also friendly and courteous. Hats off to your dealership and the people that work for you.

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DealerRater Nov 12, 2015

My husband had communicated on-line with Asad and had come to an agreement about the price of the probable car. The car was almost ready and waiting when we got there (a 200 mile drive). Asad was personable. The finance guy, Trevor, carefully explained all of the options and did not pressure us into buying something that we didn't think we wanted or needed. The financing was completed and we were on our way to lunch in less than two hours from our arrival...Good job, Trevor and Asad...

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DealerRater Nov 10, 2015

The staff is always friendly, accommodating and courteous. They keep me informed of what they are doing and why. They will transport me to wherever I want to go while they work on my Outback and pick me up when work is completed. I return to a clean car ready for the road.

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DealerRater Oct 1, 2015

Chris was a great Salesman to deal with. Nothing but helpful and courteous to us. Answered any questions we had. It was a great experience. Even showed us under the hood! I'm a happy camper.

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DealerRater Sep 30, 2015

My salesman Justin was great to work with and was not pushy at all. Awesome guy to work with! I would definitely recommend St.Cloud Subaru!

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DealerRater Sep 24, 2015

Courtesy and respect shown to its customers; on-time performance of the software upgrade. My Outback (my 3rd, by the way) was recalled to correct a software glitch in the "Eyesight" subroutine. The service department corrected the problem two days after I got the recall letter. I continue to be impressed with this dealer's service department. And I was equally impressed with the sales force in March.

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DealerRater Sep 14, 2015

Oil changes can be a hassle, not at St.Cloud Subaru. I was in and out in 5 minutes from opening the door when I dropped off my car for an oil change. Since I bought my car from them they offered a loaner car so I could get to work and not have to make special arrangements to get picked up or dropped off. Highly recommend them.

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DealerRater Sep 9, 2015

Eric, the salesman, was great. There was no pressure by anyone. Pricing was easy to understand and we got more for the trade in than we expected. I really thought we got a great deal and definitely bought a great car!

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DealerRater Aug 30, 2015

Went to St. Cloud Subaru to have oil changed. The service was great and the people were very friendly and helpful. I would recommend them. Robert M.

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DealerRater Aug 20, 2015

Salesperson (Tommy) was friendly and helpful, not pushy. He took the time to understand what I was looking for and didn't ask for my phone number right after introducing himself. He was willing to accommodate requests for additional options with a fair price. Trade in value on my old car was good also.

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DealerRater Aug 9, 2015

Randy was very straight forward with all the information he gave us. Answered all the questions we had with confidence and was well informed. He showed us the features of the car and programmed my phone in to the blue tooth feature, nice, because I might not have ever done it.

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DealerRater Aug 6, 2015

You just have the car we want to drive. This is our fifth Subaru Outback. It's our forever car!! Easy financing, great people. Asad is not just a great salesman, he is our friend! Thx!!

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DealerRater Aug 4, 2015

The personal service we were given by all of the staff was very welcomed. The high energy of staff members and their ability to work to get the best deal without overselling a product they all believed in.

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DealerRater Jul 31, 2015

Thank you St Cloud Subaru, great service,friendly helpful people , dealt with Morrie's Subaru before & they could learn a lot from St Cloud Subaru??

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DealerRater Jul 27, 2015

The sales representative I worked with, Randy, was very personable yet professional. He was able to meet my needs in a vehicle, without over-selling; assertive but not aggressive. Overall, St. Cloud Subaru was able to get me in the vehicle that was right for me.

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DealerRater Jul 27, 2015

I really liked the friendliness and openness of the staff. Everyone seemed genuinely interested in getting me exactly what I needed, at the best deal possible. I fully sensed the sincerity, dedication, and honesty of everyone I worked with - this was the best car-buying experience of my life. Highly recommended.

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DealerRater Jul 21, 2015

Jake was very knowledgeable about the Outback we purchased and took the time to not only explain the features but to show them to us during a test drive. And I appreciated the follow up phone call yesterday just to make sure things were going okay with the car. I love it!

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DealerRater Jul 16, 2015

Totally enjoyed working with Tommy and others during my recent purchase of a new Forester, It is everything I was looking for, great range of vision, leg room, and storage for all my needs! My husband is 6'2 and is more than comfortable in back and front seat areas. I would not hesitate to send all my friends here!

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DealerRater Jul 6, 2015

Great dealership! Have enjoyed working with Randy, he listened to our needs and helped find the right car. Love the new Forester with the eyesight technology.

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DealerRater Jun 22, 2015

Everyone was very welcoming,attentive and friendly. Jen was my sales person and I bought a limited outback from her. She was well informed, took my needs into consideration and made me feel extremely comfortable. Wish I had someone like her working for me before I retired !

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DealerRater Mar 7, 2014

The staff was friendly and personable! Bobby went above and beyond to find a vehicle that would work for me and my family n that was in my price range!! The price was amazing!!!!! I would highly recommend St.cloud Subaru to anyone and everyone!!! I honestly feel sooo very blessed with the experience at Subaru!!

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DealerRater Jun 7, 2011

By far the best buying experience that I have ever had. Also, their service department has been excellent. I love the fact that they are open 8-4 on Saturday's that is usually when I am through St Cloud.

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