Customer Testimonials
No appointment. Got me in and out in an hour. Great service department. Highly recommend
Calli was very upbeat and friendly, I feel she went above and beyond asking questions about the problem I was experiencing. Loved the video the service tech made!
We live in South Dakota and are more than happy to drive to xx Cloud to have our 2015 Subaru outback serviced and have done since day one. The staff and service are first rate. We're always kept up to date on the progress of the service and if any filters etc are needed.
Salesman did a great job, teaching us some stuff. We didn’t know about the car after our oil change.
Caring that everything that needs to be done is done with care. Workers are polite.
First time in for service and customer service beats any other place I’ve been to. They made everything so easy and texts with updates on my car were awesome. AAAAAAAAS++++++ dealer!
Very friendly staff, I was greeted right away upon arriving. The service was very timely and the communication was clear
Very pleased with the service. I like that the service person does a video. Place is always clean and has pleasant people working there.
I just got a good vibe. I didn’t feel like I was highly pressured. They kind of let me do my own thing which I liked, and when I was ready to buy, they worked with me.
The best dealership we have ever experienced. All department interactions have been very positive/welcoming. Feels like your part of a Family!!
Staff were really friendly and answered all our questions. They were very helpful and we did not feel pressured.
Service was on time, quick and all the people were very professional. I couldn't ask for anything more.
Excellant, friendly and helpful service. Been with xx Cloud Subaru aince 2002. Keep coming back.
Service rep Joe did a nice job keeping me informed … and service provided a helpful video of work performed too Thank you
Our sales person was Brady and he was very knowledgeable and professional. The remainder of the staff that we dealt with was also great. After having bought many vehicles over the years, I was very pleased with Brady and your dealership.
Courteous service. They made the transaction go fast and efficiently. I would recommend them to anyone. David Konnight was great to work with. 2 thumbs up
Detailed inspections and includes a video report to watch while waiting. Also picked up a genuine Subaru accessory and was happy with the service products and the coupons in the mail for a discount. Thanks xx Cloud Subaru!
Always extremely helpful . Never high pressure. Wonderful staff sales and service. Honest. Responsive. A joy to deal with.
All the people I delt with were friendle, knowledgeable. They answered the question I had and hopefully all the questions I will have. I have a lot to learn.
Calie and the service techs did an excellent job from start to finish as usual. I really like the video you get sent by the tech while they are performing the inspection.
The staff is always pleasant and informative. You are informed as work is being performed.
The team at xx Cloud Subaru are fantastic to work with! My 5th time! Peter, Randy, and big Mark! Professional, fun, and always above and beyond!
Best dealer ever. So knowledgeable and helpful. They took time to explain everything and made sure I was informed. My wife and I are very happy with everything. Thanks to all!
My experiences have always been great! I definitely recommend you! Always courteous, friendly, prompt inormative.
This is my second vehicle I’ve purchased from Cole at xx. Cloud Subaru, and I came back to him because I had such a great experience the first time. He’s easy to work with, never pushy, and always takes the time to answer my questions. The whole process was smooth and stress-free both times. I’d definitely recommend Cole to anyone looking for a Subaru!
Exceptional sales experience from start to finish! Purchasing my Crosstrek was easy and enjoyable. There was absolutely no pressure, and my salesperson was relatable, knowledgeable, and very easy to talk with. They followed through on everything they promised and made the entire process smooth—including delivering the vehicle, which was incredibly convenient. I truly appreciated the personal attention and outstanding service. Highly recommend!
Exceptional sales experience from start to finish! Purchasing my Crosstrek was easy and enjoyable. There was absolutely no pressure, and my salesperson was relatable, knowledgeable, and very easy to talk with. They followed through on everything they promised and made the entire process smooth—including delivering the vehicle, which was incredibly convenient. I truly appreciated the personal attention and outstanding service. Highly recommend!
Great service department, they read on their sensers that my wheel were out of alinment and fixed it along with my service in under an hour Bery short wait
I had a great experience at xx. Cloud Subaru. The staff is all super friendly and helpful
I have bought multiple Subaru's from xx. Cloud Subaru. It boils down to one thing for me…trust. I know they will do their best for me. I know I am always getting a straight answer. I know they will never ask me to go beyond my comfort level. I have shopped elsewhere just to know if I am still making the best decision for myself and I always buy my cars from xx. Cloud Subaru. Dan Vogel my salesperson, Jake Hallerman, finance make getting a new car fun…not stressful. Thank you!
Friendly very helpful easy to work with and very respectful and not pushy. I would recommend them and buy from them again
It was a very great place to buy a vechile I would really recommend xx. Cloud Subaru. Easy to deal and buy from
They are friendly and helpful and get your car done in record time. We always take our Subarus in for service there.
The sales department did an amazing job. They made my experience very enjoyable. Very straight forward and not just trying to sell me something that I did not need. I left feeling valued.
Service is easy. Schedule online or by phone. Super friendly and knowledgeable people. Willing to customize "service packages" as needed. Video from tech was detailed and easy to understand. Price was reasonable for 90K service.
They worked me into there schedule due to a concern I had about my vehicle and I had an upcoming trip planned. It was determined that my vehicle would need work that would not allow me to use the car a loaner car was provided to us and we wete able to take our trip. I did have an extended warranty plan on the vehicle all was taken care of and I am very happy with the service we received.
Service was excellent! Wish I had a Subaru Express lane closer than an hour and a half away. Made my trip to xx. Cloud worthwhile to be able to get in. Staff was informative and efficient. Thank you!
This is our third vehicle from this dealership Always have had great service and after sales support David was our salesperson No pressure and very knowledgeable. Sales, service, finance staff all great to work with.
Very good service and friendly service Very nice place to come to. We look to our next visit
We are so pleased with our new car from xx Cloud Subaru. We added cross bars and back seat protectors which were installed on time before we picked up.
Everyone in the service department is a pleasure to deal with & is always very friendly. They make you feel like your business is appreciated.
Friendly....prompt.....courteous.....clean. it is a great service. Personable. Always keeping you up to date on the service, you are receiving
Outstanding customer service Friendly salesperson Facility was super nice Efficient Knowledgeable great team effort Would highly recommend
They are always helpful and prompt. Even when i get there early they get me in and out. I’ve never had a disappointing appointment
I have a 2026 Forester with 12000 miles I was pleased with the service time, in and out in 45 minutes. Joe was very pleasant and helpful. After my car was serviced he brought it up to the service door.
The best experiences happen with this place!!! Got a bit late but they were super busy and kept me informed!!!
Efficient, on time, friendly staff. Calie was very helpful and wasted no time. The video overviews were also helpful and reassuring of how I'm spending my money.
Customer oriented, great knowledge of products, very helpful, great buyer experience. Would recommend to others.
I was warmly welcomed ! I was offered a chance to test drive any unit! I drove an Outback with no turbo! I ended up trading for the non turbo Outback!
Staff are always friendly and approach with a welcome and ask if they can help you with anything. They listen intently
Both Adamn and Joe were excellent representatives of your dealership.. Did well by me! Thanks!
Easily accessible able to get in when I needed. Alex was friendly and welcoming when I arrived
Sales Dan was really easy to work with and made sure to get me in the vehicle I wanted.
I had a great experience and service. Cole and Randy were very helpful and made the process very simple and easy. I left very satisfied.
This dealership provides a very comfortable and personal customer experience combined with quality product and fair pricing.customer experience
I really like that the service department sends a video to show what is happening with my car as they work on it. The service staff are always friendly when checking my car in as well as answering any questions. Thank you!
On Weds when I arrived the showroom was extremely disorganized. I waited two hours and then was shuffled around. Never did receive much instruction Adam is a good salesman but, very disappointing situation. I left home at 10 returned at 5:15 . The owners’ manual is ultra complicated
This was the first time that I brought my car into the service department for an oil change. I could not have had a better experience. I will definitely be returning to this dealership for all my car maintenance.
Used express service. The service was quick and efficient. The staff was friendly and they kept me well informed.
xx.cloud Subaru is a class act place. They treat you with nothing but respect and make sure they get you in the correct car for you. If you are looking for a Subaru look no further.
Trent helped me to get a necessary wheel bearing fixed. Also, took care of the wheel pressure (psi) sensors I like so much. He helped me get this taken care of before my extended warranty went off.
xx. Cloud Subaru is a very professional business. I was checked in immediately upon arrival and offered a loaner car if needed. The alignment was done within an hour like they told me it would. Great experience.
Outstanding customer service always very helpful and knowledgeable when comes to service. Would definitely recommend to family and friends for the fast and timely express lane.
Awesome example of what every dealership should strive to be , a no bull ,easy , fast and friendly experience! Was worth the trip , would highly recommend!
Just bought my WRX from this dealership today and we had an excellent experience. Patrick was our salesman he was friendly and very knowledgeable about cars and Matt in finance was great. Would buy another car from here
Did a nice job on the sale of our new Forester and the trade in of our 2018 Forester, salesman and financing were excellent as was the follow up training.
Chad, did a wonderful job in finding us the car that fit our needs perfectly.
They were really helpful in dealing with my vehicle insurance and got the repairs done rught.
Very friendly and very clean waiting room. Plenty of snacks and free pop up. They always let you know if anything else is need of repairs
Sales, finance, and service are top notch. Always helpful, knowledgeable, friendly and easy to work with.
My 23 Outback was recently in for routine maintenance and two warranty issues.
Routine maintenance was fine.
Warranty issue one was passenger seat cooling fan malfunction- after running continuously for 30–60 -90 minutes on long drives the fan would go from whisper quiet to a grinding sound like a piece of wood being cut by a power saw. I was informed the fan was replaced but the replacement buzzes annoyingly. All one would have to do to understand this is to compare the driver seat fan, whisper quiet, to the passenger seat fan which is loud. Either the parts used are defective ... Read More DealerRater - Oct 21, 2025
Went for an oil change with no appointment and they got me right in. Very polite and came to let me know it was done even though they could have texted me. Highly recommend for service of any kind.
I always receive good service with my Subaru Forester at The St.Cloud location. Appointments are easy to get and the repair job or maintenance is always done right and with a great attitude. I also enjoy their free shuttle service so I don't have to sit around waiting.
My sales person and finance person were professional, friendly and helpful throughout the entire process. I never felt pressured to purchase any extras. All of my questions were answered from test drive to final drive.
They have online sales figured out well. First Subaru purchase and was treated very well.
Very happy with St Cloud Subaru. Service adviser (Cris) was friendly and very helpful. Routine service was performed in a timely and efficient manner. Always enjoy coming in for an oil change.
I was welcomed and treated like I knew something about cars. They explained what was wrong, what needed to be done, and showed me diagrams. I had a snack and something to drink in the comfortable waiting area. No time at all and I was out the door.
This was our second purchase from St Cloud Subaru. Always friendly personal. Kris was a very knowledgeable salesman and did all he could for u s.We were never pressured by anyone. -
Great dealership! Went for a 12k service, was 2 hrs early and they got me in right away. I was in and out before my scheduled appt. My salesman Kris saw me pull in and came to find me to say hi. Staff was very accommodating. The accessories staff was very helpful in answering a lot my questions.
This was our 4th new Subaru at St Cloud Subaru. I love my new Subarus and have been very happy with the sales staff and others at this dealership. We will be back for another in a few years!
Dealership all departments were amazingly helpful. Sales man Jake hurt went above and beyond to find a care that worked for my small stature. 2nd care we have purchased at this dealership. Mine and our grandsons car.
Peter and Jake in sales went above and beyond in helping me in my purchase of my new Outback, excellent service, and very friendly atmosphere. We have purchased many cars from St. Cloud Subaru and always return to them for all of our car purchases.
We have purchased several vehicles from St Cloud Subaru, and have always been happy with the experience, and the vehicles. We don't have a reason to go anywhere else! No pressure sales, friendly people, we leave with the deal we wanted, and an excellent vehicle.
Justin, the sales manager, was extremely helpful, considerate, and we did not feel pressured at all. One of the best vehicle buying experiences ever. 100% recommend.
St. Cloud Subaru always gets the job done. Whether picking up parts to change oil, having routine maintenance done, or buying a car, the employees are friendly and helpful. Because Subaru's are so reliable, I don't have to visit often.
Very nice people doing great work. Clearly explained the service provided. Good place to do business
We just plain and simple had a very nice car buying and trade-in experience.
It’s always great doing business with St Cloud Subaru they always welcome me like family
I have come to this dealership since 2015 when I purchased our first Subaru hatchback Impreza and have continued to trade 5 times since then to driving the 2025 Forester Sport. I have never been disappointed in the professional service received from every person working there in every department.
Very knowledgeable, friendly, and fast service. Took the time to explain everything done and future replacements for next visit.
Very helpful and very friendly. Took time to listen to what we wanted in a vehicle and we are very happy with our purchase.
We were treated very nicely, our same purchase exceeding all our other vehicle purchase especially with license plate ready service.
They want to share the love with a survey ever other day! X̌ o x o
We talked with Erik, very knowledgeable, helpful and friendly. He wasn’t high pressure, if buying another new Subaru would definitely work with him again.
Purchased our second Subaru Ascent from them. Repeat purchase says it all! Friendly and helpful staff!
Had a major service done in my 2020 Ascent, service was excellent. On time and they loaned me a very nice new Ascent. Would highly recommend.
The staff were all very helpful. Offered help and information about the facility. I got a tour of the building. My sales rep explained every part of the process. Very happy with my purchase.
Extraordinary management and fantastic staff! Everyone was absolutely super and willing to help in every way possible, reaching out after the sale to clear up any questions or concerns. That all contributed to a wonderful car buying experience. I would not hesitate to rank St. Cloud Subaru as my number one choice in buying a new car.
Hit a deer the night before we were to trade in our 2020 Forester for a 2025. The dealership and insurance company worked together to make the deal happen with only a one day delay. The dealership took the responsibility of having our old car repaired. Very happy with the service we got from Cole and his associates.
Very helpful and friendly staff. They listen to what you are looking for and make suggestions as to what would work for you. Very pleasant purchase experience.
